2017–2020 Buick Encore Touchscreen Digitizer Replacement (OEM 42688395) | Fix Ghost Touch & Cracked Glass | Cuescreens
2017–2020 Buick Encore Touchscreen Digitizer Replacement (OEM 42688395) | Fix Ghost Touch & Cracked Glass | Cuescreens is backordered and will ship as soon as it is back in stock.
Description
Description
When these screens fail, dealerships often recommend replacing the entire radio assembly -- a repair that can cost $1,500–$2,500+. In most cases, the LCD and radio itself are still functioning properly, and only the touchscreen digitizer has failed. This upgraded replacement restores smooth, accurate touch response while keeping your original display and factory system intact. Built with tempered glass, a scratch-resistant surface, and OEM-grade fitment, it delivers reliable long-term performance at a fraction of dealership pricing.
What Issues Will This Product Fix
- Frozen or unresponsive touchscreen
- Ghost touches or random inputs
- Cracked, scratched, or shattered glass
- Worn or faded anti-glare coating
- Dead zones or inconsistent touch response
- Delayed touchscreen response
Quick Feature Summary
- Precision-fit touchscreen digitizer replacement
- Compatible with 2017–2020 Buick Encore
- OEM Reference Part Number: 42688395
- HD scratch-resistant surface for long-term clarity
- OE-grade ribbon connector for reliable communication
- Restores full touchscreen functionality using your existing LCD
- Tempered glass for improved durability and touch accuracy
- Proprietary gel-free bonding design to prevent bubbling and delamination
- No programming or dealer visit required
- 2-year warranty with Lifetime upgrade option
- DIY friendly or professional install available
Why This Digitizer Is Different
- Replace Only What Failed -- in most cases, the touchscreen glass is the failed component, not the radio or LCD. This replacement allows you to repair the actual problem without replacing expensive components that still work properly.
- Precision Glass Touch Layer -- delivers accurate, consistent touch response with improved durability over worn factory screens.
- Cost-Effective Alternative to Dealer Replacement -- replace the failed digitizer instead of replacing the entire infotainment system.
- OE-Matched Fit and Finish -- built to match factory dimensions, connectors, and appearance for seamless integration.
Compatible Vehicles
Designed for 2017–2020 Buick Encore vehicles equipped with compatible factory infotainment systems.
OEM Part Number: 42688395
This product replaces the touchscreen digitizer only. LCD display is not included -- your original LCD must be reused. Always verify your screen size, connector type, and radio manufacturer before ordering. If you're unsure, contact us with a photo of your current screen for compatibility confirmation.
Installation
Most customers complete installation in 45–60 minutes using basic hand tools and our step-by-step video instructions. Prefer professional installation? We work with a nationwide network of over 2,000 installers.
FAQ
Q: Does this replace the entire screen or just the glass? A: This product replaces the touchscreen digitizer (glass touch layer) only. The LCD display underneath remains in place and is reused during installation.
Q: How do I know if I need this digitizer? A: If your display image still looks normal but the touch function is inaccurate, unresponsive, ghost-touching, or the glass is cracked, the digitizer is typically the failed component.
Q: Will this fix ghost touch and unresponsive areas? A: Yes. These issues are typically caused by digitizer failure or adhesive breakdown. Replacing the touchscreen layer restores normal touch functionality.
Q: Will this fix a black screen, display lines, or image distortion? A: Typically, no. Those symptoms are usually related to the LCD or radio itself. This product is designed to fix touch and glass-related issues.
Q: How difficult is installation? A: Installation requires separating the touchscreen from the LCD and installing the new digitizer. Many experienced DIY customers complete the repair successfully, though professional installation is also an option.
Q: Do I need programming after installation? A: No. This is a direct hardware replacement and does not require dealer programming, coding, or calibration.
Delivery and Shipping
Delivery and Shipping
Free Ground Shipping
We offer free standard ground shipping on all orders over $75 USD within the continental United States.
Processing & Delivery Times
- Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
- Standard ground shipping typically takes 3-7 business days after the order has been processed.
- Orders placed after 2:00 PM EST will be processed the following business day.
Warranty
Warranty
At Cuescreens, we stand behind the quality of our products. Every purchase comes with a standard 2-year warranty, giving you confidence and peace of mind. Upgrade to our Lifetime Warranty for long-term coverage and worry-free ownership.
DIY Installation
DIY Installation
Our screens can be self installed, and we'll guide you through step by step
Or if you would prefer a professional to install it for you, you can find them using this search.
Need professional installation? We’ve got you covered.
Not planning to install your screen yourself? No problem. We work with a nationwide network of over 2,000 professional installers, so you can easily find trusted help near you.
Find a Local InstallerDisclaimer: Installations are performed by independent third-party providers. Cuescreens® does not guarantee or warrant their services. Please review our Installation Disclaimer.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.









