VW MIB2 Touch Screen Issues – Repair Info & Bulletin
Do you own a 2016–2019 Volkswagen with a 6.5" MIB2 infotainment screen? If you're experiencing touch response issues, ghost touches, or screen bubbling, you’re not alone. This widespread problem affects nearly all MIB2 displays due to a known design defect.
We’re professional touch screen developers based in the USA, and we've seen this issue time and again. Below is everything you need to know to fix the issue yourself—without paying thousands at the dealer.
Why Does the VW MIB2 Touch Screen Fail?
The VW MIB2 system was built with a major design flaw: it uses a glue adhesive to bond the touch panel to the LCD. Over time (typically 5–8 years), the adhesive begins to fail—a process called delamination.
Symptoms include:
- Lost touch response
- Unresponsive or frozen touch
- Dead zones
- Random or phantom touches
- Visual bubbles or a “watery” screen appearance
- Leaking glue or “ghosting”
Every variation of the MIB2 head unit suffers from this same flaw, regardless of manufacturer.
What happens when the VW mIB2 touch screen fails?
When your touch screen fails on your VW MIB2, it causes the following problems:
- Lost touch response
- Unresponsiveness
- Dead zones
- Frozen touch
- Random touch
- Ghost Touching (mind of it's own)
- Random touch (buttons are being pressed at random)
- Delamination or bubble appearance
- Watery, leaking LCD appearance
What model vehicles are affected by the MIB2 Touch screen failure?
2016-2019 Volkswagen Jetta
2016-2019 Volkswagen Passat
2016-2019 Volkswagen CC
2016-2019 Volkswagen Golf
2016-2019 Volkswagen GLI
2016-2019 Volkswagen GTI
2016-2019 Volkswagen Polo
2016-2019 Volkswagen Tiguan
2016-2019 Volkswagen Sharan
2016-2019 Volkswagen Magotan
2016-2019 Volkswagen Scirocco
Skoda Octavia
What lcd and radio part numbers are affected by the MIB2 Touch screen failure?
TDO-WVGA0633F00045
TDO-WVGA0633F00036
TDO-WVGA0633F00039
5C0035682G
5C0035200
MIB STD2 MIB II
200 680 682 STD2
682 200
680 200
5C0 035 684, 5C0035684, MIB2
5C0 035 680B/C/D/E, 5C0035680, MIB STD2
Dealer Replacement Cost:
- Diagnostic Fee: $201.60
- Head Unit Replacement: $3,202.23
- Installation & Programming: $509.12
Our Solution: High-Quality Replacement Panels
We’ve engineered an improved bonded LCD + touch panel assembly that permanently solves the issue. Simply reuse your current head unit and install our screen to eliminate all touch issues.
Benefits:
- Easy install: Takes about 1 hour in your garage or audio shop.
- Affordable: A fraction of the dealer cost.
- Lifetime Warranty: Our upgraded design eliminates the original failure point.
However, there is no need to waste your time and money with the dealer.
We have engineered a superior touch panel assembly that you can easily install on your current head unit and fix all the issues permanently. This way you reuse 90% of your radio unit that is still good.
- Easy: Install it in an hour in your driveway or garage. Or take it to a competent qualified car audio shop. No hassling with the dealer drop off appointments and picking your car up.
- Save $$: Our panels are much lower cost than the dealer option
- Permanent fix: We provide a lifetime warranty on the improved design.
What's the deal with applying a new digitizer over the old one?
Essentially, you have two options when deciding to fix your MIB2 head unit.
You will find a lot of people on YouTube and on the forums that simply buy a new digitizer for under $100, and stick it on top of the old one, we call this a digitizer stack. We offer this method and it can be useful in some cases, for certain customers.
The other option is to replace the complete replacement bonded LCD / touch panel assembly with our improved design.
Replacement LCD touch panel PROS
- Gives you a perfect image with no weird reflections or double image.
- Solves delamination bubble leaking glue appearance
- Will give you a 100% OEM original look
- Easier install as you dont need to clean or align the old glass
Replacement LCD touch panel CONS
- Much more expensive than only the glass for the digitizer stack
Digitizer stack PROS
- Very low cost
- Solves your touch response issues as long as you don't have any delamination or leaking glue
Digitizer stack CONS
- Challenging to install without dust or debris between the layers
- Two layers causes a reflection or double vision effect
- Does not solve situations where the glue has leaked out or delaminated.
So- hopefully that gives you some perspective on what route is the best for you.
We offer both options for customers to choose.
I would say replace the entire LCD touch panel if you are someone who likes to have their car perfect, or if you have the leaking glue bubble appearance.
However, if you are on a budget, and don't mind some odd reflections and double vision blurriness on the display, you can choose the digitizer stack also.
Of course, online you will find tons of replica junk for $10 that simply doesn't work We only recommend genuine cuescreens products and you can order with the link below. Other overseas sellers have many confusing options with thickness, frosting, film, etc. Order our products to get the best one available without worry.
In this video you can see a customer installing the digitizer stack method.
How do I replace the LCD and Digitizer on my MIB2 VW Radio Head Unit?
Easy! Pull the head unit from the dash and follow this video to open and replace it. We are working on getting videos on how to pull the head unit from the dash. Videos coming soon