2017+ Chrysler JEep DODGE Ram 8.4" Uconnect 4 diy repair guide
Do you own a 2017+ Chrysler / Dodge/ Jeep/ Ram vehicle with the Uconnect 4 8.4" infotainment system? If so you may have seen this type of display issue on your touch screen. Keep reading for more information and guideance on how to solve it.
Why is the uconnect 4 screen delaminating and causing touch issues?
Here is what is happening. This infotainment system was designed with a major design defect that causes a delamination bubble to appear after 2-4 years of use on every single unit made.
That's right, 100% failure rate.
It is due to a glue adhesive used to bond the touch screen to the lcd, over time, this glue releases its bond and is called delamination, and it only gets worse with time. If you see the bubble, you know it is going to completely fail soon.
There are several different variations made by different manufacturers, but they all suffer from the same defect. You can see this glue on the separated panel below.
What happens when the delamination occurs?
This bubble results in the lost touch response, unresponsiveness, frozen touch, random touch, or other touch problems on your vehicle and makes it totally useless.
What different variations are there?
Because this display was used on so many different vehicles and different years, there are multiple different displays. it is very important to choose the correct replacement LCD touch display for your vehicle or it will not fit. Use our part finder at cuescreens.com/shop to ensure you get the right fit.
What model vehicles are affected by the uconnect 4 delamination?
2017-2022 Chrysler 200
2018-2022 Chrysler 300
2018-2020 Chrysler Pacifica
2017-2022 Dodge Challenger
2017-2022 Dodge Charger
2018-2022 Dodge Durango
2018-2022 Jeep Wrangler JL body
2018-2022 Jeep Compass
2018-2022 Jeep Gladiator
2018-2022 Jeep Grand Cherokee
2018-2023 Jeep Renegade
2018-2021 RAM 1500 (All versions incl. Rebel)
2018-2021 RAM 2500 Pickup
2018-2021 RAM 3500 Pickup
2018-2021 RAM 3500 Cab Chassis
2018-2021 RAM 3500 Cab Chassis <10k
2018-2021 RAM 4500/5500 Cab Chassis
2018-2021 RAM 5500 Pickup
what are my options?
Of course, this failure usually happens right outside of warranty.
If you go to the dealer, here is what will happen.
Diagnostic fee- $201.60
Head unit replacement- $1,202.23
Installation and programming- $509.12
However, there is no need to waste your time and money with the dealer.
We have engineered a superior touch panel assembly that you can easily install on your current head unit and fix all the issues permanently.
Easy: Install it in an hour in your driveway or garage. It's only 6 screws. No hassling with the dealer drop off appointments and picking your car up.
No glue headaches: Yes, I know you can find $50 Glass digitizer panels on ebay, but then you have to deal with removing the old glue and reuse your old LCD. Its a huge headache and adds 5 hours to the job and you usually damage your LCD in the process anyway. Our panels are bonded already so there is no glue hassles.
Save $$: Our panels are much lower cost than the dealer option
Permanent fix: We provide a lifetime warranty on the improved design.
How do i install it?
Easy! Pull the head unit from the dash and follow this video to open and replace it. We are working on getting videos on how to pull the head unit from the dash. On RAM- its two bolts on the top of the dash and pop the bezel off. The other vehicles are usually just popping the plastic bezel off the dash.